Leadership For The Future

01/10/2020

Why is Employee Engagement Important to Company Success?

So, here are our five top tips to help you create the perfect virtual welcome for your new joiners and strengthen your staff engagement from day one!

That’s why it’s important for the new joiner to feel at home, whilst working from home. The virtual onboarding really kicks in on the new recruit’s first day, and it is key that you have a clear plan for not only day one, but also the first week.

This plan should involve the whole team at various points so your new joiner has a chance to get to know everyone they’re going to be working with.

The whole process of onboarding has been thrown a curve ball by COVID-19. Where remote onboarding used to be rare, many companies now have to do it. In a post-COVID environment virtual onboarding will become a permanent fixture in the employee lifecycle.

But is it possible to deliver the same level of welcome remotely as you would in a physical environment?

There’s no doubt that getting the onboarding of new joiners ‘right’ is incredibly important. It plays a key role not only in welcoming, but also retaining them.

According to data from the Human Capital Institute, 20% of new hires leave a job within the first 45 days after a bad onboarding experience. So, here are our five top tips to help you create the perfect virtual welcome for your new joiners.

Get to know them before they arrive:  A thorough pre-boarding process will not only help you find out more about the new joiner, enabling you to prepare more effectively for their arrival, but will also act as a good icebreaker.

By the time they begin working they will be familiar with at least one or two of their new colleagues and also have had some insight into how the organisation operates.

Have a welcome pack delivered to their door:  Starting a new job is often daunting and even more so when done remotely.  The sense of detachment and remoteness can seem odd at first. That’s why it’s important for the new joiner to feel at home, whilst working from home.

A great way to do that is to provide a welcome pack that is delivered to their door, either before their first day or on the day itself.

Create a first day agenda :  The virtual onboarding really kicks in on the new recruit’s first day.  It is key that you have a clear plan for not only day one, but also the first week. This plan should involve the whole team at various points so your new joiner has a chance to get to know everyone they’re going to be working with.

In a physical setting these interactions would happen naturally, however, when working remotely these need to be consciously planned.

Make their first week a collaborative experience:  There’s always a lot to take in when starting a new job, and when doing this remotely it’s even more crucial that the new recruit doesn’t feel overwhelmed or suffer from information overload.

Whilst it’s important that they get up to speed on critical projects and learn about systems and processes, it is also key to leave space in the first week agenda for them to absorb the content and formulate some questions themselves.

This works even better if you can make it a collaborative process, enabling them to input when they are ready for more content.

Make it an ongoing welcome: The perfect welcome shouldn’t just be limited to the first day or week. During their first quarter, you should start to see relationships and collaborations develop with team members.

To ensure this happens and things are continually moving in the right direction, their line manager will need to take an active role. This includes conducting regular virtual check-ins to gain insight into how your new joiner is feeling and offering support where required.