Client Case Studies

Open Doors

Provide on-going strategic and operational HR advice and oversight.

The Client

Open Doors is a non-denominational mission supporting persecuted Christians in the world. They work with local partners provide practical support, and emergency relief aid.

The Challenge

The organisation needed some interim oversight of its human resources team but realized that they needed a clear HR strategy and plan for an interim role of four to five months while they appointed a Director of People and Culture.

The Solution

A Hafton consultant took up the role working on a two to three days per week with one day in the office to design and deliver and an HR strategy and plan which included:

  • Shaping and positioning the HR Team: Identifying the shape and skill set of the HR Team
  • Pay & Reward: Reviewing pay and reward practice by carrying out a salary survey, designing and agreeing some pay principles and view of market position, drafting some descriptions for each pay band and developing some guidelines for pay progression
  • Recruitment: Reviewing existing practice and seeking new ways of sourcing candidates by identifying new advertising opportunities, particularly for digital and IT roles and identifying reasons for previous failed recruitment processes linking them to actions around pay and review and organisational culture.

The Outcome

  • A clear HR strategy and plan which was delivered and taken on by the new Director of People and Culture
  • Handle some potential difficult staff issues which needed resolving..

Further Case Studies